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Bring a smile to someone’s face

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I met a wonderfully energising elderly Lady at Tesco’s* – of all places – one day. At my local Tesco, most people complain and they certainly don’t look very happy going in or out. The energy and atmosphere in that Tesco is totally off (e.g. customers are just transaction not a person) and has been for a long […]

Take care how you emit your emotions – they might hurt someone | anger

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One afternoon, in my local Starbucks, I experienced someone’s rather strong energetic discharge of anger.A woman, dressed in a smart, grey business suit, was fidgety and stressed because of the seemingly long wait for her coffee. She forcibly made her displeasure known to the barista, who given the volume of coffees to be made, was doing her best to be as […]

 
 
  • Career Coaching:
    Identifying core purpose & strengths
    “I found my sessions with Bettina really useful – she was very good at giving me the space to voice everything going on.  Bettina also provided some really useful tools for helping me identify my strengths and what I enjoy most at work – which gave me the incentive to move from my current role to a new one which focusses more on what I enjoy and where my strengths lie.” Sara, Charity Fund Raiser, UK
  • Career Coaching:
    CV & Confidence Transformation
    "I needed to re-design my CV to help me with my career change. I needed to find and describe the right information to be able to show that I had relevant experience for the roles I was applying for. My biggest insight was that the role description should focus on achievements instead of tasks. I felt more positive and empowered about talking about what I have done in a confident way. I now have a CV that I see as more marketable and I hope it will help me to finally land into the position I desire :-). I have already started noticing the different response that recruiters give to my CV as they can see the information they need for the roles they recruit for. Thank you again and all the very best," Talita C, Researcher, UK
  • Dial A Guru – Creation of Self-Learning Materials:
    Attention to detail & Professionalism
    "I just wanted to drop you a line to say a big thank you you for doing such a beautifully professional job with your DAG book 1 workbook exercise pages – wow – it was 100% exactly what I could have wished for. I'd like to share it will future authors to inspire others to follow your example which would also make my life that bit easier [...]. Anyway, thank you again." Dawn Campbell, Editor, Dial A Guru Self-Helf Book Series www.dialaguru.eu
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    “Bettina’s passion and intensity makes working with her very rewarding; she is not afraid to ‘cut to the chase’; the sessions very quickly provoke thought, debate and ultimately positive change. Approachable and yet not afraid to challenge perceptions she created a pressure relief valve within the firm at a crucial time allowing us to home in on latent issues of concern which if not addressed would have caused us significant trouble down the road.” R.I., Chief Technology Officer, Media Technology Company